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Immediate Troubleshooting Guide
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Browsing Issues Issues with single website ? Try clearing your cache and cookies, or waiting for a few minutes. Issues with all websites ? Try the Below steps; Check if your mobile data is switched ON. Go to your device settings and check the mobile data option. Ensure your mobile data is set to “ON”. Ensure the fastest data option is selected. Check which data symbol (G/E/H/H+/2G/3G/4GLTE/Volte) is displayed on handset. If G/E/2G is displayed on your handset, go
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Calls and Texts
Coverage/Poor Signal Turn off any other devices like Router/Modem as it may conflict with network signals. Restart your mobile handset. Try inserting the SIM in a different Phone and check if your issue is resolved. Voice Quality Please try restarting your phone once. Please try using the sim in a different handset, since it could be a handset issue as well. No Signal Turn On Airplane Mode >>Turn it off after a few seconds and check Try selecting the netwo
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